Sales Training << United Labs, Inc.

All of United’s training is with a one-on-one qualified trainer aimed at starting a new sales representative off on the right foot. The training program is designed to provide interactive training throughout a sales representative’s first years with United.

One way we invest in each of our employees' futures is by providing Advanced Continuous Education (ACE) to every sales representative. The ACE program is our systematic way of educating you about key product groups, account types and sales techniques. We combine individual workbook study with one-on-one training. This has proven to be the most effective way to help you learn quickly.

Below is a detailed listing of the training and education you will receive during your first six months of employment as a United Laboratories, Inc. Sales Representative .

United Laboratories, Inc.
First Six Months Training Program

Month One
Initial Training Week:	You will spend 5 days with a trainer in your territory. Emphasis will be on learning the United 6 Step Sales Presentation, 10 to 15 product demonstrations, territory organization & planning, and a Closed Loop Boiler sampling.
Training Revisit:	A sales trainer will work with you in the field to observe your selling skills and assist you in perfecting the United 6 Step Sales Presentation as well as proper demonstration techniques.
ACE Training:	ACE Training during the initial training week will consist of a series of manuals on United’s 6 Step Sales Presentation, product data on items in the initial starter kit, Policies & Procedures, and the Account Prospector Manual. Further ACE Training during weeks 2-4 will teach you about GSA Selling and Phone Techniques that will provide you with a greater ability to get to the right person at your accounts.

Month Two
Field Training:	Drain Maintenance will be the emphasis during the second month. You will learn how to demonstrate and sell drain maintenance products as well as how to install pumps and dispensing equipment. Time will also be dedicated to helping you continue your development of the United 6 Step Sales Presentation.
ACE Training:	The Basic Chemistry course examines and explains many of the basics of chemistry that can increase your knowledge and awareness of the many chemicals used in the United product line. You will learn to sell Earth Smart® Drain Maintenance as noted above.

Month Three
TRAC Training:	You will be assigned to participate in the TRAC Training Program. This program will be an ongoing telephone training plan working one-on-one with a professional trainer. You will participate in the TRAC Training Program through your 52nd week with United.
Field Training:	This training will provide you with the skills necessary for successful selling of descaling products. You will gain the core competencies to help you develop your active account base as well as new accounts. Further training on selling, setting up and installation of the Drain Maintenance Feeding Program will also be covered.
ACE Training:	A selected training course in United's Technical Product Line will be sent to you after discussion with your immediate manager on what area is your best path for the future. (i.e. Wastewater Collections, Wastewater Treatment, etc.)

Month Four
Field Training:	You will be taught how to sell wastewater collection systems - the delivery lines used by cities and municipalities to move sewage from buildings to the municipal sewage plant. Specific attention is given to problems experienced by municipal collection systems. The products associated with these systems are numerous and require 24 hours per day chemical feeding equipment to maintain.
ACE Training:	Continued training will be on the next level of ACE manuals in the selected area of interest from your Month Four decisions.

Month Five
Field Training:	Biocide testing will be the primary subject of the field training sessions during your fifth month. Your training will give you the opportunity to expand your account base as well as introduce more products to the accounts that have already been established in your territory.
ACE Training:	Manuals on Cooling Towers and Mud Remover and Descalers will be covered.

Month Six
Field Training:	This training will focus on steam boiler systems: how to identify steam boilers, test the water, analyze the test, and offer United products. Chemical feeding equipment for United products will also be a vital ingredient in this field training.
ACE Training:	Manuals will be based on advanced training available in your area of specialty.

A critical component of a United sales representative's training is the Account Prospector, which will be introduced to you during the initial training week. We not only teach you how to sell our products, we teach you where to sell our products. This vital document lists different types of accounts and the products and applications most commonly used in these types of facilities. Along with in-field training, the Account Prospector is an integral tool you will use throughout your selling career.